Vexor Logistics specialises in interstate freight and logistics services across Australia’s major cities. Supporting both national organisations and customers with smaller consignments, the company provides reliable transport, freight tracking and warehousing solutions designed to keep supply chains moving efficiently.

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Its long-haul operation connects Australia’s east and west coasts, with services running between Sydney, Melbourne, Adelaide and Perth. The fleet includes 25 linehaul trucks, 10 local trucks and 10 rigid vehicles based in Perth.

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They optimise their vehicle combinations across each stage of the journey to maximise equipment utilisation, operational flexibility and service reliability. Freight travelling from South Australia to the east coast is predominantly carried using B-doubles, while the company also operates road trains into Melbourne and B-triples into Sydney.

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When trailers return to Adelaide, the combinations are reconfigured as road trains, B-triples or AB-triples for the journey to Perth. This flexible approach helps Vexor Logistics make the best use of its fleet while meeting the delivery timeframes and reliability its customers depend on.

Before partnering with V-DAQ, Vexor faced challenges with fleet tracking, vehicle utilisation, driver hours and allocations. Although the company had an existing tracking system, it did not provide the capabilities needed to efficiently manage these interconnected areas across its growing interstate operation.

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As they began operating larger vehicle combinations, including road trains into Victoria and new configurations travelling into Western Australia, its operational requirements evolved. The business needed a solution that could bring Fleet Tracking and On-Board Mass (OBM) capabilities together to support its expanding operation through one connected system.

Having used V-DAQ at a previous transport company, Vexor’s National Linehaul Manager, Dave, was already familiar with the system’s simplicity and reliability. V-DAQ stood out for its ease of use, cost-effectiveness and flexible hardware, which could be quickly moved between vehicles as the fleet changed.

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They initially introduced V-DAQ Fleet Tracking and TMA alongside its existing system to support both the operational and mass-monitoring requirements of its larger combinations travelling into Western Australia. Within a month, the benefits were clear, and the company made the decision to transition its operation across to V-DAQ.

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The rollout began with six vehicles and trailers selected for PBS operations. As the company progressively replaced older equipment with PBS-approved trailers, it expanded the solution across more of the fleet, providing greater flexibility to operate larger combinations.

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With their own workshop onsite, they can install or transfer a V-DAQ device between vehicles in approximately 30 minutes without booking an external technician. The straightforward setup also allows drivers and workshop staff to check connections and resolve minor issues on the road, helping minimise disruption and downtime.

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The unobtrusive hardware has made the transition easy for drivers, while V-DAQ’s responsive support has helped them address issues and explore new requirements as its operation evolves.

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“Customer service is paramount. The support we’ve had from V-DAQ has been absolutely fantastic. If there’s been an issue, it’s been resolved.”

Since implementing V-DAQ Fleet Tracking, Vexor Logistics has gained greater visibility across its interstate operation, helping the team coordinate vehicles, drivers and depots more efficiently.

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Faster turnarounds and more reliable deliveries

For express services between the east coast and Perth, changeover drivers can live-track incoming vehicles and prepare for their arrival. This allows combinations to be turned around quickly and vehicles and drivers to be positioned at the border ahead of time.

Drivers can take their legally required rest breaks while trailers continue moving through the network. This has reduced trailer waiting times by three to four hours, supporting faster journeys into Perth and a more reliable service for Vexor’s customers.

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Greater fleet utilisation and profitability

Improved visibility has enabled them to make better use of its vehicles and equipment. The company has reduced its fleet to approximately half its previous size while maintaining similar revenue levels, improving productivity and profitability across the operation.

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Simplified compliance and roadside checks

The integration between V-DAQ and Hubfleet has streamlined compliance management. Their compliance team can quickly generate reports when responding to NHVR requests, while drivers can present their electronic work diary information during roadside checks.

This has helped reduce some roadside interactions to approximately five to ten minutes, getting drivers back on the road sooner.

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More effective maintenance planning

Fuel and maintenance information captured through the integrated systems helps the team identify issues and schedule workshop repairs more effectively, supporting proactive maintenance and reducing operational disruption.

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“Fleet utilisation has been key. We’ve reduced our fleet numbers, but we’ve been able to utilise all of our equipment much better. Profitability has risen, and the whole process has become a lot smoother.”

For Vexor Logistics, V-DAQ has been more than a technology change - it has transformed the way they manage their operation. Despite initially being hesitant to adopt new technology, he encourages other operators to embrace it and consider what greater visibility could unlock across their business.

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With clearer oversight of fleet utilisation, driver hours, fatigue and maintenance requirements, they can make more informed decisions and manage its day-to-day operation with greater confidence.

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The team at Vexor Logistics values V-DAQ’s practical, customer-focused approach. Rather than recommending technology beyond what the business needs, the team takes the time to understand the customer’s requirements, answer questions and identify the right solution.

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“It’s like being part of a family. Every question we’ve had and everything we’ve looked at doing, the V-DAQ team has been there to help. Nothing has ever been too hard, and the whole transition has been fantastic.”