To cancel Intelligent Access Program (IAP) enrolments you must contact the IAP administrator for each state in which you are enroled. Below is a simple guide for cancelling your IAP enrolments with any state:
Contact the National Heavy Vehicle Regulator (NHVR) over the phone or email and request to unenrol from IAP.
They will provide you with a form to ill out and return via email.
NHVR Contact Details
136 487, or
iap.compliance@nhvr.gov.au
Contact the Main Roads Western Australia (MRWA) over the phone or email and request to unenrol from IAP.
They will provide you with a form to ill out and return via email.
MRWA Contact Details
138 486, or
permit.applications@mainroads.wa.gov.au
Using your company email address, email the Department of Transport and Main Roads (TMR) and request to unenrol from IAP.
You must clearly list all registration numbers requiring unenrolment.
TMR Contact Details
iap.admin@tmr.qld.gov.au
